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Hearing Tactics

What are hearing tactics?

Hearing tactics are the use of strategies to improve your quality of life when living with hearing loss and deafness. It is an often neglected aspect of hearing care that can dramatically change the way you approach listening situations.

An audiologist is not always the best person to give advice on hearing tactics. Training in communication strategies and lip reading is a profession in itself. Our hearing coach (Lisa Cox) is a fully qualified teacher for ATLA (Association of Teachers of Lipreading to Adults) and is profoundly deaf herself.

Lisa has a proven track record of teaching individual and group sessions on hearing tactics so you will be in the best possible hands.

This class is offered free of charge to our Hearing Care Club members and is £20 for non-members.

Lisa Cox - hearing tactics teacher

Communication Strategies

There are ways to improve your ability to hear without the use of technology. Techniques such as lip reading, positioning, lighting, behaviour, and ownership of your hearing loss can all impact on your ability to communicate effectively.

Our hearing tactics specialist can help you reflect on your own strategies, as well as provide tools to help make positive changes to the way you communicate in a wide range of situations. 

Services & Organisations

You may not be fully aware of the services and organisations that can support you with your hearing loss.

Our hearing tactics professional will guide you through a wide range of services that can provide financial, technical and emotional support for hearing loss and deafness. 

Lisa Cox - group session on hearing strategies
Audiology testing room at whitstable hearing


There is a huge range of equipment that is specifically designed for people with hearing loss and deafness. This ranges from landline and mobile phones, wake up alarms, fire alarms, personal loop systems and so on.

Our hearing tactics consultant gives a general overview of the equipment available and how the features may benefit you. If you would like more information about a product you can book in with our audiologist to discuss this further. 


Where does the hearing tactics class meet?

The hearing tactics class meets at Whitstable Hearing, The Savoy, 5 Beach Walk, Whitstable, Kent. CT5 2BP

When does the hearing tactics group meet?

The group meets once every 3 months on a chosen Friday 10:30-12:30.

Who will be there to greet me?

Lisa Cox, the hearing tactics coach and audiologist Adam Chell will be there to greet you and make you feel comfortable.

Do I have to speak to the group?

Speaking and sharing information is encouraged but you can also take more of an observational role if this makes you feel more comfortable.

Rest assured, everything you share will be held in the strictest confidence.

Can the group help with medical advice?

The group is not able to provide medical advice. If you are concerned about a medical issue please speak to your GP or audiologist.

Is the group wheelchair accessible?

Yes, Whitstable Hearing is fully accessible for wheelchair users and has accessible toilet facilities too.

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